Billing Terms and Conditions
By accessing and using the services provided on HappyCustomShirt.com (“the Website”), you agree to be bound by the following Billing Terms and Conditions (“Terms”). These Terms govern your purchases, payment obligations, and our billing practices. Please read them carefully before completing any transaction on our Website.
1. Billing Information
When making a purchase, you agree to provide accurate, current, and complete information, including your name, billing address, email address, and valid payment details. You are responsible for ensuring the accuracy of the billing information provided. Failure to provide correct billing details may result in order cancellation or delays in processing.
2. Payment Methods
We accept the following payment methods for all orders placed on the Website:
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Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
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PayPal
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[Other payment methods you may accept, such as Apple Pay, Google Pay, etc.]
By providing your payment information, you authorize HappyCustomShirt.com to charge the total order amount to your selected payment method.
3. Pricing
All prices on the Website are displayed in USD (United States Dollar) unless otherwise indicated. Prices are inclusive of applicable taxes unless specified at checkout. HappyCustomShirt.com reserves the right to change prices at any time, but any price changes will not affect orders that have already been processed and paid for.
In the case of a pricing discrepancy, we will contact you before completing the order to confirm the correct pricing.
4. Print-on-Demand Products
As a print-on-demand store, each product is created specifically for you upon order. Once an order is placed and the payment is processed, production will begin. HappyCustomShirt.com does not accept returns or cancellations after the production process has started, except in cases of defects or errors in the product.
5. Refund Policy
HappyCustomShirt.com offers refunds or replacements only in cases where:
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The product is defective, damaged, or incorrect.
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There is an error in the design printed on your product.
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Your order did not meet the expected delivery times (excluding issues caused by shipping carriers).
Please refer to our Refund Policy for detailed instructions on how to request a refund or replacement.
6. Cancellations
You may cancel your order only before production begins. Once production starts (usually within a few hours after placing an order), cancellations are not accepted. This is because each product is custom-made specifically for you.
If you wish to cancel your order, please contact our support team immediately at [email protected].
7. Taxes
You are responsible for any taxes or duties that may apply to your order. HappyCustomShirt.com will charge applicable sales tax or VAT depending on the shipping destination as required by law. Taxes are calculated during checkout and added to your order total.
8. Shipping and Delivery
Shipping fees are calculated at checkout based on your order size, destination, and the selected shipping method. You will receive a tracking number once your order has shipped.
Please note that production times for print-on-demand products may vary. Estimated delivery times are provided during checkout but are subject to production and shipping delays.
9. Late Payment and Failed Transactions
If payment is not successfully processed, your order may be delayed or canceled. We may attempt to contact you to resolve the payment issue. In the case of unresolved payment issues, we reserve the right to cancel the order.
For recurring services, if we are unable to process payment, we will attempt to collect any outstanding balance. In case of continued payment failure, we may suspend or terminate your access to the service.
10. Changes to Billing Terms and Conditions
We reserve the right to modify or update these Billing Terms and Conditions at any time. The updated version will be posted on this page, and the “Last Updated” date will reflect the most recent changes. By continuing to use the Website or make purchases, you agree to be bound by the revised Terms.
11. Contact Us
If you have any questions, concerns, or need assistance regarding our Billing Terms and Conditions, please contact us at:
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Email: [email protected]
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Business Address: 125 NE 3rd St, Cohasset, MN 55721, USA